3. Keep it Short
內(nèi)容言簡意賅
Try to keep your email as short as possible. Make the paragraphs short, too – long paragraphs can be difficult to read and take in.
盡可能將你的郵件內(nèi)容寫得簡單明了。文章太長不易閱讀和吸收。
Do make sure you give enough information for your correspondent to be able to make a decision, if that’s required. You might find that it’s best to offer this as an attachment – you’ll have more flexibility over formatting, and your correspondent can print out the attachment easily.
若對方需要通過你的郵件來做決策,那你一定要在郵件中將相關信息寫完整。為了能更靈活地排版,你可以把這些信息作成附件形式,以方便對方將其打印出來。
4. Use Numbered Points
將內(nèi)容編號
If you’ve got several questions or points to make, it’s very helpful to number them. This makes it easy for the other person to respond to each one, especially if some just require a yes/no response or a single word answer. For instance:
對于那些為了咨詢或提供各種問題的郵件,最好將問題一點一點的列舉出來,以便于他人對每個問題作答,尤其當某些人更傾向于對問題只回答“是”和“否”的時候。例如:
#Could you let me know:
能否告知:
#1. How much it would cost for the website design
1. 網(wǎng)站設計費用
#2. How much for the website design plus a tri-fold brochure
2. 網(wǎng)頁設計加一份三頁宣傳冊的費用
#3. Whether you could complete #2 by the end of April
3. 您能否在四月底完成第二點所述工作?
It’s also useful to list your questions or points as bullets in this way; if you write a single paragraph, some of your questions might get missed.
將你的問題或觀點用圖標的方式羅列出來是很實用的,倘若你用一段話將幾個點全部涵蓋,那對方有可能會漏看其中的幾點。
5. Re-read and Use Spell-Check
重新閱讀一篇,校對拼寫錯誤
A typo or spelling mistake can turn one word into an entirely different one. If you’re using email in a professional capacity, that mistake could be embarrassing or even offensive. It might alter the whole meaning of your email: a missing “not”, for instance, could potentially cause problems.
排版或拼寫錯誤有時能導致對一個單詞的誤解。尤其當你用郵件來溝通專業(yè)性內(nèi)容時,這樣的錯誤就很尷尬,甚至有些失禮。它可能改變你整個郵件的意思。比如:少寫了個“不”,就可能會引起某些問題。
Spell-check should help you avoid any silly mistakes but use your eyes and brain too. There are plenty of words that spell-check won’t pick up. If you’re emailing from a device with predictive text and an auto-correct feature, make sure you always re-read what you’ve typed.
因此檢查拼寫將避免你犯這些低級錯誤,但這里強調(diào)——不僅僅用眼睛檢查,還得用大腦思考。有些錯誤不一定能輕易檢查出來。如果你的郵件系統(tǒng)有字句聯(lián)想功能和自動糾錯功能,一定要把寫出來的內(nèi)容再通讀檢查一遍。
6. Make Your Signature Useful
充分利用郵件簽名
Do you have an email signature? (That’s the text that appears automatically at the bottom of your email。) Some people don’t use one at all; others have a funny quote or favorite saying.
你設置過郵件簽名嗎(它將會在你每次郵件內(nèi)容的下方自動生成)?有些人從來都沒有使用過它,但我們也看過一些非常有意思和哲理的簽名。
Whether you’re using email for professional or personal reasons, make your signature useful for both you and your recipient. That might mean:
無論你是為了工作還是私人聊天,加注簽名對你和郵件接收者都有好處,因為這意味著可以:
Giving the link to your website
加上你的網(wǎng)頁鏈接
Including your work address and/or phone number
寫上你的工作地址或電話號碼
Adding links to your social media accounts
注上你的社會媒體工具帳號(例如博客,微博,論壇)
Putting in a line to promote your recent book / blog / product
宣傳你最新的書籍,博文或產(chǎn)品
If your email provider allows it, you may even want to create several signatures to use for different purposes (e.g. one for emailing friends, one for new business contacts).
有些郵箱甚至還提供用戶根據(jù)不同目的設計不同簽名的服務(比如:一個對朋友使用,一個對新結(jié)識的企業(yè)伙伴使用)。
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